Legal
Privacy Policy
Last updated: placeholder — to be set upon legal review.
Placeholder — Pending Legal Review
The text on this page is generic placeholder content, provided as a starting point only. It does not constitute legal advice and has not yet been reviewed by an attorney. It must be replaced with final, jurisdiction-appropriate legal text before this site is used to collect guest information or process real bookings.
1. Introduction
Marbella and Madrid Apartments ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices available to you. By using this site, you agree to the practices described below.
2. Information We Collect
When you submit a contact, booking inquiry, or "notify me" form, we collect the information you provide directly — such as your name, email address, phone number, preferred dates, number of guests, and any message you include. We do not collect payment card information through this website, as we do not process payments online.
3. How We Use Your Information
We use the information you submit solely to respond to your inquiry, coordinate a potential booking, and communicate with you about your stay. We do not sell your information, and we do not use it for automated marketing or mailing lists.
4. Cookies & Analytics
This site may use minimal, essential cookies or similar technologies required for basic functionality. If analytics or additional tracking tools are added in the future, this policy will be updated to describe them and, where required, consent will be requested.
5. Third-Party Services
Form submissions on this site are delivered to us by email via a third-party transactional email provider. That provider processes your submitted information solely to deliver the message to us and does not use it for its own marketing purposes.
6. Data Security
We take reasonable measures to protect the information submitted through this site. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To make such a request, contact us using the details below.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
Questions about this policy can be sent to us via the contact page, by phone at +1 726 233 4655 (US) or +34 637 15 87 83 (Spain), or via WhatsApp at +57 317 376 1855.